Facilities Management (FM) Outsourcing & Sourcing Life-Cycle Services
Trascent provides a broad range of services globally related to the full range of the Facilities Management (FM) outsourcing and sourcing life-cycle process. With in-market offices and local know-how that covers the Americas, EMEA, and APAC (including India), Trascent helps clients in all geographies build business cases and understand supplier market capability to develop targeted strategies, using the right sourcing model. Trascent provides clients with expertise and tools for both first generation and next generation FM outsourcing and sourcing initiatives:
- Contract Assessments – Benchmark to Current Market Standards
- Global CRE / FM Sourcing Programs
- Regional Sourcing
- Site level Sourcing
- First Generation Initiatives
- Next Generation Initiatives (companies in the second, third, fourth, etc. generations of the contract)
- Insourcing Business Case & Implementation
Case in Point: For a Swiss diversified industrial goods company, Trascent developed a global sourcing strategy and business case for the CRE / FM leadership team. The business case was approved by the group level executives, and Trascent was retained to support implementation of the initiative from the RFP, transition, and governance phases in each major geography – EMEA, APAC, and the Americas.
Related Insights & Perspectives
Next Generation CRE / FM Sourcing Strategies that Deliver High-Performing Supplier Relationships (And the Reasons Why)
Over the last decade, the Corporate Real Estate and Facilities Management (CRE / FM) supplier market has undergone significant consolidation, the market is considerably different today than the previous generation FM sourcing efforts and requires a new approach. Next generation FM sourcing strategies need to be balanced and should be linked to reinforce the concept of collaborative, high-performing CRE / FM outsourcing supplier relationships. This next generation FM strategy approach is differentiated along 5 key dimensions that we explore in this perspectives piece.
Global Pharmaceutical - A Strategic, Life-Cycle Approach for Diverse Sourcing Needs
A pharmaceutical client with a broad and complex scope comprising of a diverse portfolio of facility types sought to optimize its FM sourcing approach. This case study outlines how the team developed a tailored FM outsourcing life-cycle approach. Focusing on a segmented current performance profile for all types of locations including identifying and applying new and enhanced metrics. The team also developed and the led implementation a full FM sourcing strategy and plan for facilities management outsourcing maintenance and operations.
Six Key Predictors of CRE / FM Outsourcing Success
Recent years have seen substantial growth in CRE / FM outsourcing and sourcing strategies worldwide. What distinguishes this wave of FM outsourcing is the depth and breadth of current initiatives. To understand what drives success, this article focuses on critical global CRE / FM outsourcing success factors in the context of a dynamic and rapidly maturing global CRE / FM supplier market. We will highlight how companies can capture opportunities while avoiding potential pitfalls.
High-Tech Manufacturer: Driving Value in 3rd-Generation Outsourcing
A global high-tech firm had a solid relationship with its incumbent vendor for facilities management. However, the company was open to examine the relationship in pursuit of improved performance and optimal value from its FM outsourcing investment. This case study explores how FM benchmarking, comprehensive assessment and constructive dialogue resulted in the incumbent FM supplier providing savings identified by benchmark data, strengthening the FM outsourcing relationship and long-term alignment.
Next Generation CRE / FM Sourcing – The Call for Quality, Technology & Innovation
The centerpiece of a next generation FM outsourcing strategy should be built upon key stakeholder expectations in a business setting characterized by technology enablement, growth and high employment – factors very different than the conditions under which many corporations initially entered CRE / FM outsourcing. In this piece we explore the fundamentals of a next generation strategy and how clients are well positioned to capture the potential of the digitization of Corporate Real Estate in their CRE / FM strategy.
Integrated Process Approach in FM Outsourcing Partnerships
Facilities Management (FM) outsourcing is a complex and challenging process. Often the complexity in outsourcing an integrated set of facilities services is underestimated. This article focuses on how to succeed in constructing a performance-based FM outsourcing deal by framing the decision, building alignment and taking an integrated process approach to the FM strategy. We discuss how to manage complexity and structure an integrated outsourcing process, and how to build performance based outsourcing and FM supplier partnerships for success.