What is Facilities Management (FM)?

Facilities Management in Corporate Real Estate is a crucial aspect of an organization managing and maintaining their built environment and workplace experience. The primary goal of facilities management is to create an optimal workplace environment for the employees who work in the facilities while also supporting the core business operations.
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Role and Importance of Facilities Management:


Facilities management plays a pivotal role in the smooth functioning of any organization. It involves managing various aspects, including real estate, security, maintenance, health and safety, energy management, ESG and more. The primary objective is to create a conducive environment that enables employees to perform at their best while ensuring cost-effectiveness and regulatory compliance.

Facilities management is an indispensable function that underpins the success of modern enterprises and organizations. By ensuring the efficient operation of facilities management, a core function of Corporate Real Estate, a corporation can contribute to cost reduction, improved productivity and enhance workplace innovation. As businesses continue to evolve, the role of facilities management will only grow in importance, making it an integral part of any organization’s strategy for sustainable growth and success.

Key Responsibilities of FM include:


  • Real Estate
  • Workplace
  • Maintenance and repairs
  • Space management
  • Environmental, Health and Safety
  • Security
  • Sustainability and Energy Efficiency
  • Vendor Management
  • Emergency Preparedness
  • Technology Integration

Benefits of Effective Facilities Management


  • Cost Savings
  • Increased Productivity
  • Risk Mitigation
  • Enhanced Asset Lifespan
  • Sustainability and Corporate Social Responsibility

What is Integrated Facilities Management (IFM)?


Integrated Facilities Management (IFM) is a comprehensive approach to managing and coordinating all aspects of a facility’s operations. It consolidates all the individual FM efforts, such as maintenance, cleaning, security, space management, and more under one facility partner – a team that is integrated and performs the work collaboratively – as opposed to managing multiple vendors and contractors.

Some organizations choose IFM model due to its ability to streamline operations, reduce costs, improve service quality, and enhance data-driven decision-making through advance analytics.

In essence, IFM seeks to create a more cohesive and efficient facility management process, ultimately supporting the organization’s operational and strategic objectives.

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