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AI & Robotics in CRE and FM: Industry Readiness

Are Your Contracts Robot-Ready?

As artificial intelligence and robotics transition from experimental pilots to core components of facility operations, the commercial and legal frameworks governing these services are lagging behind.

Trascent and DLA Piper have partnered to examine the critical gap between technological capability and contractual readiness in Corporate Real Estate (CRE) and Facilities Management (FM). This initiative explores how leading organizations are adapting their governance, liability structures, and commercial models to accommodate a technology-enabled future.

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Are Your CRE and FM Contracts Ready for AI and Robotics?

How AI is reshaping service delivery and commercial models in corporate real estate and facilities management

In this recorded session, leaders from Trascent and DLA Piper unpack the operational and legal realities of integrating AI and robotics into the CRE and FM environment.

The conversation moves beyond the theoretical potential of automation to address the practical implications for service agreements and supplier relationships.

Key Topics Addressed:

  • Technology-Enabled Service Delivery: How automation is reshaping the scope of work and shifting the value proposition from labor arbitrage to technology-driven outcomes.
  • Contractual Treatment of Automation: Identifying where traditional service level agreements (SLAs) fail to account for autonomous performance and machine-generated outputs.
  • Commercial Pricing Models: Moving away from headcount-based pricing toward output-based or outcome-based commercial structures that incentivize innovation.
  • Governance and Oversight: Establishing the right controls for data ownership, cybersecurity, and performance accountability in a highly automated ecosystem.

Watch the Discussion Now

 

https://youtu.be/LLLtqH9zV9Y?si=-nybRSpQB7REyrcP

Participate in the Industry Readiness Study

To understand how the market is responding to these shifts, Trascent and DLA Piper are conducting a targeted industry assessment.

We invite CRE, FM, procurement, and legal end users to contribute their perspectives on the current state of readiness within their organizations.

About the Study:
  • Time Commitment: Approximately 5 minutes to complete.
  • Scope: The survey examines adoption trends, contract language maturity, perceived risks, governance structures, and the evolution of commercial models.
  • Confidentiality: All individual responses are strictly confidential and will be aggregated for analysis.

By participating, you contribute to a definitive benchmark on industry preparedness. As a participant, you will receive early access to the consolidated findings and analysis, providing you with data-driven insights to benchmark your own organization against peer enterprises.

AI & Robotics in CRE and FM | Industry Readiness Survey


This survey explores how AI-enabled capabilities and robotics are influencing FM and CRE service delivery, including implications for contracts, governance, and outsourcing.  Definitions used in this survey: AI-enabled capabilities include predictive analytics, intelligent automation, generative AI, and embedded intelligence within platforms such as CMMS, IWMS, and building systems.
Robotics refers to physical machines deployed in facilities environments, including fixed-function, mobile, and humanoid systems.