Michael Borts

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Michael Borts, Managing Director

Michael Borts is a Managing Director leading Trascent’s Asia Pacific practice. In this role, he provides project leadership for initiatives ranging from Enterprise Transformation to multiyear outsourcing arrangements. He has been a global leader with a 30+ year track record of success in delivering operational transformation with significant cost savings across Corporate Real Estate, Integrated Facilities Management, Finance & Accounting, Procurement, HR, and IT functions.

A builder of global teams he has demonstrated success in strategic transformation across banking and insurance, consumer products and oil and gas sectors. Skilled in shared services, management, business process improvement and strategic cost management with tangible results.

He is a seasoned professional with over 30 years of experience and a Master of Business Administration (MBA) focused in Finance and International Business from New York University, Stern School of Business.
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Experience Snapshot

Mr. Borts has provided leadership in developing and implementing transformation for Fortune 500 clients and in managing global teams he has successfully developed and deployed multiyear programs that consistently have delivered over 20% savings year on year through the inclusion of automation and technology innovation coupled with leading practice methodologies in operations and service delivery. Michael has supported global sourcing strategy and RFP to BPO development to deployments within the banking and insurance sector as well as across pharmaceuticals and energy sectors. He has successfully lead global shared services programs across multiple regions in deploying a multifunction operations and service center for a global bank inclusive of over 50 locations towards a single service delivery model.

He has both industry and consulting experience with over 18 years in leadership positions across the global investment banking (O&T), as well senior leadership positions both across North and Latin America whilst with major consulting firms over the past 16 years. He has been instrumental in the development of standardized process blueprints that have accelerated clients opportunity to implement optimized global operations across multiple functions. He has also had a strong hand in driving best practice methodology for the customer experience inclusive of Infrastructure rationalization and multi-channel customer journeys.

Mr. Borts has lead business process outsourcing engagements from ideation into go to market bidding through supplier down selection and across operating model implementation and execution. His specialization in business case development, supplier management and implementation planning and organizational development has successfully lead to several successful engagements with a Fortune 500 food company, global banking clients and cross regional insurance customers. These projects have resulted in year on year cost effectiveness, a highly effective hybrid operating model and a path to sustainable transformation.

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